Manufacturing Information Technology Specialist

Technical Diploma
32-631-1

The Manufacturing Information Technology Specialist program provides extensive hands-on training with the computer hardware, operating systems, application software, mobile devices, and networks needed to keep the systems used in every aspect of advanced manufacturing operating and functioning at peak efficiency. In addition, students will learn how to provide excellent customer service to the employees that fill the various roles they will support. Graduates of this program will have the knowledge, attitudes and skills needed to guide and implement the systematic enhancement of various types of computer systems as these technologies continue to grow and evolve.

Program Outcomes

  • Apply effective customer satisfaction and field service techniques
  • Evaluate and repair PC hardware components and peripherals       
  • Evaluate and administer PC software applications              
  • Compare LAN and WAN physical and logical fundamentals             
  • Evaluate, administer, and repair network hardware           
  • Apply PC system evaluation, installation, configuration, diagnosis and repair skills in the workplace          
  • Perform IT related tasks in multiple environments to include office and manufacturing              
  • Apply basic understanding of manufacturing communication protocols.     
  • Evaluate, administer, and repair wireless networking components and the devices that use them.           
  • Evaluate and install helpdesk software    
  • Apply proper helpdesk services   
  • Evaluate, administer and troubleshoot PC and Apple devices.         
  • Evaluate, administer and troubleshoot Windows, Apple, and Linux operating systems              
  • Compare different types of virtual machine systems.

View the entire course listing.

Plan of Study Grid
Semester 1Credits
631-124 Microcomputer Fundamentals: PC Components 1
631-125 Microcomputer Fundamentals 2: PC Assembly 1
631-126 Microcomputer Fundamentals 3: Intro to Web Programming 1
631-127 PC Software Fundamentals 1: Operating Systems 1
631-128 PC Software Fundamentals 2: Software Applications 1
631-129 PC Software Fundamentals 3: Troubleshooting Operating Systems 1
631-130 PC Peripherals and Troubleshooting 1: Peripherals 1
631-131 PC Peripherals and Troubleshooting 2: Printers & Laptops 1
631-132 PC Peripherals and Troubleshooting 3: Troubleshooting Hardware 1
631-133 IT Customer Service Fundamentals 1 1
631-134 IT Customer Service Fundamentals 2 1
631-135 IT Customer Service Fundamentals 3 1
631-111 PC Hardware Assessment 1
801-195 Written Communication 3
 Credits16
Semester 2
631-136 Network Fundamentals 1 1
631-137 Network Fundamentals 2 1
631-138 Network Fundamentals 3 1
631-139 Troubleshooting Network Resources 1 1
631-140 Troubleshooting Network Resources 2 1
631-141 Troubleshooting Network Resources 3 1
150-169 Introduction to Enterprise Virtualization 1 1
150-170 Introduction to Enterprise Virtualization 2 1
150-171 Introduction to Enterprise Virtualization 3 1
631-142 Cyber Ethics 1 1
631-143 Cyber Ethics 2 1
631-144 Cyber Ethics 3 1
631-112 PC Hardware Interfacing 1
804-134
Mathematical Reasoning
or Intermediate Algebra with Applications
3
 Credits16
Semester 3
631-145 Apple Devices and Operating Systems 1: Hardware 1
631-146 Apple Devices and Operating Systems 2: Operating Systems 1
631-147 Apple Devices and Operating Systems 3: Networking 1
631-148 Wireless Networking 1 1
631-149 Wireless Networking 2 1
631-150 Wireless Networking 3 1
150-157 IT Project Management 1 1
150-158 IT Project Management 2 1
150-159 IT Project Management 3 1
631-151 Manufacturing Networking 1 1
631-152 Manufacturing Networking 2 1
631-153 Manufacturing Networking 3 1
631-109 Network Portfolio 1 1
 Credits13
Semester 4
631-154 Wireless Networking Implementation 1 1
631-155 Wireless Networking Implementation 2 1
631-156 Wireless Networking Implementation 3 1
631-160 Malicious Software Fundamentals 1 1
631-161 Malicious Software Fundamentals 2 1
631-162 Malicious Software Fundamentals 3 1
631-157 Linux Operating Systems 1 1
631-158 Linux Operating Systems 2 1
631-159 Linux Operating Systems 3 1
631-163 Mobile Device Fundamentals 1 1
631-164 Mobile Device Fundamentals 2 1
631-165 Mobile Device Fundamentals 3 1
631-110 Network Portfolio 2 1
631-122 Service Support Internship 1
 Credits14
 Total Credits59

General Education Courses Within Program

801-311Communication2
804-134Mathematical Reasoning3
or 804-118 Intermediate Algebra with Applications