Manufacturing Information Technology Specialist
The Manufacturing Information Technology Specialist program provides extensive hands-on training with the computer hardware, operating systems, application software, mobile devices, and networks needed to keep the systems used in every aspect of advanced manufacturing operating and functioning at peak efficiency. In addition, students will learn how to provide excellent customer service to the employees that fill the various roles they will support. Graduates of this program will have the knowledge, attitudes and skills needed to guide and implement the systematic enhancement of various types of computer systems as these technologies continue to grow and evolve.
- Apply effective customer satisfaction and field service techniques
- Evaluate and repair PC hardware components and peripherals
- Evaluate and administer PC software applications
- Compare LAN and WAN physical and logical fundamentals
- Evaluate, administer, and repair network hardware
- Apply PC system evaluation, installation, configuration, diagnosis and repair skills in the workplace
- Perform IT related tasks in multiple environments to include office and manufacturing
- Apply basic understanding of manufacturing communication protocols.
- Evaluate, administer, and repair wireless networking components and the devices that use them.
- Evaluate and install helpdesk software
- Apply proper helpdesk services
- Evaluate, administer and troubleshoot PC and Apple devices.
- Evaluate, administer and troubleshoot Windows, Apple, and Linux operating systems
- Compare different types of virtual machine systems.
View the entire course listing.
|631-101||PC Software Fundamentals||3|
|631-102||PC Peripherals and Troubleshooting||3|
|631-106||IT Customer Service Fundamentals||3|
|631-111||PC Hardware Assessment||1|
|631-116||Troubleshooting Shared Network Resources||3|
|150-127||Introduction to Enterprise Virtualization||3|
|631-112||PC Hardware Interfacing||1|
|804-133||Math and Logic||3|
|631-103||Apple Devices and Operating Systems||3|
|631-119||Wireless Networking 1||3|
|631-108||Manufacturing Communication Protocols||3|
|631-109||Network Portfolio 1||1|
|631-121||Wireless Networking 2||3|
|631-123||Malicious Software Fundmtls||3|
|631-107||Linux Operating Systems||3|
|631-114||Mobile Device Fundamentals||3|
|631-110||Network Portfolio 2||1|
|631-122||Service Support Techniques||1|
General Education Courses Within Program
|804-306||Shop Mathematics I||2|
Associate Degrees and Technical Diplomas are part of a larger model of BTC’s Career Pathways which link related academic programs in sequence. Each program within a career pathway offers direct job preparation and a path to the next level of academic programming. To view the connected program model, visit the Manufacturing Information Technology Specialist Career Path (PDF).