Student Computing Resource Guide

Your network account gives you access to Blackhawk computer network services, such as the MyBTC portal, the internet, Microsoft Office products and your personal data storage space (i.e. OneDrive).

When a College computer is turned on, a "Welcome to Windows" message displays. Press CTRL + ATL + Delete to begin. You will be prompted for your username and password.
Your username is the first initial of your first name and your last name (no spaces between). Some users will have numbers added to ensure uniqueness. Your username can be found on your acceptance letter or on your registration schedule/bill when you register for classes.

Your password is initially set to Blackhawk and your 9 digit student ID number (found on your acceptance letter or on your registration schedule/bill) and must be changed the first time you log in. Example initial password: Blackhawk000123456

More information about Information Technology can be found at or contact the ITS Help Desk at (608) 757-7711.

Think Before You Print

As a registered student, you will automatically receive the following FREE printing budget at the beginning of each semester: Fall & Spring $15; Summer $5.

Printing prices are as follows:

  • 3¢ – double-sided black ink
  • 18¢ – double-sided color
  • 2¢ – more each for single-sided

Students may increase their budget by purchasing with PayPal or in-person at the Registration and Records Office. Funds added to the printing budget do not roll over to the next semester.

MyBTC Portal

The MyBTC portal is your connection to College resources. You can access the portal at with your network username and password. In the portal, you can access information and your student records, including:

  • Email
  • Blackboard
  • Register for classes
  • Financial Aid
  • Grades
  • Starfish

You will be prompted to enter your password again the first time you access systems within the portal and after a password change.

Remember, always sign out, close the browser, and log off the computer when you finish.

BTC Email Accounts

Every registered student is assigned an email account with his or her network account. Your email address will be

The BTC student email account is BTC's official communication method. It is where students receive emails specific to important College-wide and campus-specific announcements and communication with BTC staff. Instructors may email students regarding assignments, class cancellations and course updates. Check it often to stay informed.

In order to ensure that emails are received, do not forward student email account to an alternate account as security measures may block receipt of emails.

Student email accounts can be accessed via the MyBTC portal and clicking on Webmail, or directly at, using your full email address and password.

Students are encouraged to check out their BTC email daily. This is the official email address used for college business.


Blackboard is a learning management system. Courses offered in online and hybrid formats will utilize this tool to distribute and collect materials as well as to conduct discussions and assessments. Classes offered face to face may utilize this system to support in-class instruction. Your instructor's syllabus will indicate whether the class will be using Blackboard.
Blackboard can be accessed via the MyBTC portal, or go directly to the Blackboard website at, using your network username and password. Students taking online or hybrid courses have access to the Online Student Orientation in Blackboard. This is a valuable resource for learning about Blackboard functions and online/hybrid procedures. It is listed in "MyCourses" in Blackboard.


You will be prompted to change your password every 180 days. Passwords must be complex, meaning that they come upper case, lower case, symbols, and numbers, or at least three of those four groups, and must be eight or more characters in length. Passwords are case sensitive. To change your network/MyBTC password:

  1. Log in to the network
  2. Press CTRL + ALT + Delete
  3. Select change password
  4. Enter your current password
  5. Enter your new password twice
  6. Click "OK"

All users must register their security questions promptly after the first login. Go to the MyBTC Portal on and select Forgot my password at the login screen. You need to know your current username and password to register your answers. If you forgot your password you will be able to reset it by correctly answering your saved questions.

Forgotten passwords may be reset at the Password Reset link. You must have security questions registered in order to use the password reset tool. If you do not register your security questions you will be required to come into the IT department in room 2506 at Central Campus with a photo ID in order to have your password reset.

Do not share your password. BTC personnel will never ask for your password.

Need help?

For login help in the BTC Systems, call the help desk at (608) 757-7711.