Two-Year Technical Diploma
32-631-1
The Manufacturing Information Technology Specialist program provides extensive hands-on training with the computer hardware, operating systems, application software, mobile devices, and networks needed to keep the systems used in every aspect of advanced manufacturing operating and functioning at peak efficiency. In addition, students will learn how to provide excellent customer service to the employees that fill the various roles they will support. Graduates of this program will have the knowledge, attitudes and skills needed to guide and implement the systematic enhancement of various types of computer systems as these technologies continue to grow and evolve.
Program Outcomes
- Apply effective customer satisfaction and field service techniques
- Evaluate and repair PC hardware components and peripherals
- Evaluate and administer PC software applications
- Compare LAN and WAN physical and logical fundamentals
- Evaluate, administer, and repair network hardware
- Apply PC system evaluation, installation, configuration, diagnosis and repair skills in the workplace
- Perform IT related tasks in multiple environments to include office and manufacturing
- Apply basic understanding of manufacturing communication protocols.
- Evaluate, administer, and repair wireless networking components and the devices that use them.
- Evaluate and install helpdesk software
- Apply proper helpdesk services
- Evaluate, administer and troubleshoot PC and Apple devices.
- Evaluate, administer and troubleshoot Windows, Apple, and Linux operating systems
- Compare different types of virtual machine systems.
View the entire course listing.
| Semester 1 | Credits | |
|---|---|---|
| 631-124 | Microcomputer Fundamentals 1: PC Components | 1 |
| 631-125 | Microcomputer Fundamentals 2: PC Assembly | 1 |
| 631-126 | Microcomputer Fundamentals 3: Intro to Web Programming | 1 |
| 631-127 | PC Software Fundamentals 1: Operating Systems | 1 |
| 631-128 | PC Software Fundamentals 2: Software Applications | 1 |
| 631-129 | PC Software Fundamentals 3: Troubleshooting Operating Systems | 1 |
| 631-130 | PC Peripherals and Troubleshooting 1: Peripherals | 1 |
| 631-131 | PC Peripherals and Troubleshooting 2: Printers & Laptops | 1 |
| 631-132 | PC Peripherals and Troubleshooting 3: Troubleshooting Hardware | 1 |
| 631-133 | IT Customer Service Fundamentals 1 | 1 |
| 631-134 | IT Customer Service Fundamentals 2 | 1 |
| 631-135 | IT Customer Service Fundamentals 3 | 1 |
| 631-111 | 1 | |
| 801-136 | English Composition 1 | 3 |
| Credits | 16 | |
| Semester 2 | ||
| 631-136 | Network Fundamentals 1 | 1 |
| 631-137 | Network Fundamentals 2 | 1 |
| 631-138 | Network Fundamentals 3 | 1 |
| 631-139 | Troubleshooting Network Resources 1 | 1 |
| 631-140 | Troubleshooting Network Resources 2 | 1 |
| 631-141 | Troubleshooting Network Resources 3 | 1 |
| 150-169 | Introduction to Enterprise Virtualization 1 | 1 |
| 150-170 | Introduction to Enterprise Virtualization 2 | 1 |
| 150-171 | Introduction to Enterprise Virtualization 3 | 1 |
| 631-142 | Cyber Ethics 1 | 1 |
| 631-143 | Cyber Ethics 2 | 1 |
| 631-144 | Cyber Ethics 3 | 1 |
| 631-112 | PC Hardware Interfacing | 1 |
| 804-134 or 804-118 | Mathematical Reasoning or Intermediate Algebra with Applications | 3 |
| Credits | 16 | |
| Semester 3 | ||
| 631-145 | Apple Devices and Operating Systems 1: Hardware | 1 |
| 631-146 | Apple Devices and Operating Systems 2: Operating Systems | 1 |
| 631-147 | Apple Devices and Operating Systems 3: Networking | 1 |
| 631-148 | Wireless Networking 1 | 1 |
| 631-149 | Wireless Networking 2 | 1 |
| 631-150 | Wireless Networking 3 | 1 |
| 150-157 | IT Project Management 1 | 1 |
| 150-158 | IT Project Management 2 | 1 |
| 150-159 | IT Project Management 3 | 1 |
| 631-151 | Manufacturing Networking 1 | 1 |
| 631-152 | Manufacturing Networking 2 | 1 |
| 631-153 | Manufacturing Networking 3 | 1 |
| 631-109 | Network Portfolio 1 | 1 |
| Credits | 13 | |
| Semester 4 | ||
| 631-154 | Wireless Networking Implementation 1 | 1 |
| 631-155 | Wireless Networking Implementation 2 | 1 |
| 631-156 | Wireless Networking Implementation 3 | 1 |
| 631-160 | Malicious Software Fundamentals 1 | 1 |
| 631-161 | Malicious Software Fundamentals 2 | 1 |
| 631-162 | Malicious Software Fundamentals 3 | 1 |
| 631-157 | Linux Operating Systems 1 | 1 |
| 631-158 | Linux Operating Systems 2 | 1 |
| 631-159 | Linux Operating Systems 3 | 1 |
| 631-163 | Mobile Device Fundamentals 1 | 1 |
| 631-164 | Mobile Device Fundamentals 2 | 1 |
| 631-165 | Mobile Device Fundamentals 3 | 1 |
| 631-110 | Network Portfolio 2 | 1 |
| 631-122 | Service Support Internship | 1 |
| Credits | 14 | |
| Total Credits | 59 | |
General Education Courses Within Program
| Code | Title | Credits |
|---|---|---|
| 804-134 | Mathematical Reasoning | 3 |
| or 804-118 | Intermediate Algebra with Applications | |
| 801-136 | English Composition 1 | 3 |