Administrative Support Professional

Technical Diploma
31-106-3

Blackhawk Technical College’s Administrative Support Professional program is designed to provide challenging hands-on experience for the ever-evolving environment of the office. This one-year program develops knowledge of office procedures and professionalism along with the basics of creating, formatting and editing business documents. Students will also learn how to plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, and Microsoft Office applications. The coordination of travel and guest arrangements will also be studied. 

Program Outcomes

  • Demonstrate effective workplace communications
  • Apply technology skills to business and administrative tasks
  • Perform routine administrative procedures
  • Manage administrative projects
  • Maintain internal and external relationships
  • Model professionalism in the workplace

Graduates Have Found Employment As

  • Administrative Professional
  • Administrative Coordinator
  • Administrative Specialist
  • Customer Service Assistant
  • Project Coordinator
  • Support Professional

View the entire course listing.

Plan of Study Grid
Semester 1Credits
106-127 Administrative Office Communications 3
103-128 Introduction to Microsoft Office Suites 2
106-181 Office Professionalism 3
106-183 Meeting and Event Planning 3
106-309 Customer Service Essentials 1
 Credits12
Semester 2
106-155 Publication Design and Production 3
106-160 Administrative Office Management 3
801-195 Written Communication 3
804-123 Math with Business Applications 3
 Credits12
 Total Credits24

General Education Courses Within Program

801-195Written Communication3
804-123Math with Business Applications3

Associate Degrees and Technical Diplomas are part of a larger model of BTC’s Career Pathways which link related academic programs in sequence.  Each program within a career pathway offers direct job preparation and a path to the next level of academic programming.  To view the connected program model, visit the Administrative Support Professional Career Path (PDF).