One-Year Technical Diploma
31-106-3

The Administrative Support Professional program is designed to provide challenging hands-on experience for the ever-evolving environment of the office. This one-year program develops knowledge of office procedures and professionalism along with the basics of creating, formatting and editing business documents. Students will also learn how to plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, and Microsoft Office applications. The coordination of travel and guest arrangements will also be studied. 

Program Outcomes

• Demonstrate effective workplace communications
• Apply technology skills to business and administrative tasks
• Perform routine administrative procedures
• Manage administrative projects
• Maintain internal and external relationships
• Model professionalism in the workplace

Graduates Have Found Employment As

• Administrative Professional
• Administrative Coordinator
• Administrative Specialist
• Customer Service Assistant
• Project Coordinator
• Support Professional

View the entire course listing.

Plan of Study Grid

Semester 1		Credits
103-138	Word Documents	2
103-129	Intro to MS Publisher & Desktop Publishing	1
103-132	Intro to Adobe Illustrator	1
203-131	Intro to Digital Photography & Color	0.05-1
103-133	Intro to Photoshop - Designing and Editing	1
106-144	Meeting and Event Planning	2
801-136	English Composition 1	3
104-156	Social Media Marketing	2
	Credits	12.05-13
Semester 2
103-134	Intro to InDesign & Layout	1
106-142	Customer Service Essentials	1
102-148	Introduction to Business and Management	3
196-168	Organizational Development	3
196-193	Human Resource Management	3
106-127	Administrative Office Communications	3
	Credits	14
	Total Credits	26.05-27

General Education Courses Within Program

Course List

Code	Title	Credits
801-136	English Composition 1	3