One-Year Technical Diploma
31-106-3
The Administrative Support Professional program is designed to provide challenging hands-on experience for the ever-evolving environment of the office. This one-year program develops knowledge of office procedures and professionalism along with the basics of creating, formatting and editing business documents. Students will also learn how to plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, and Microsoft Office applications. The coordination of travel and guest arrangements will also be studied.
Upon successful completion of this program, students will be able to:
- Demonstrate effective workplace communications.
- Apply technology skills to business and administrative tasks.
- Perform routine administrative procedures.
- Manage administrative projects.
- Maintain internal and external relationships.
- Model professionalism in the workplace.
Graduates have found employment as:
- Administrative Professional
- Administrative Coordinator
- Administrative Specialist
- Customer Service Assistant
- Project Coordinator
- Support Professional
View the entire course listing.
| Semester 1 | Credits | |
|---|---|---|
| 103-132 | Intro to Adobe Illustrator | 1 |
| 103-128 | Introduction to Microsoft Office Suites | 2 |
| 203-131 | Intro to Digital Photography & Color | 1 |
| 103-133 | Intro to Photoshop - Designing and Editing | 1 |
| 102-148 | Introduction to Business and Management | 3 |
| 801-136 | English Composition 1 | 3 |
| 109-102 | Planning and Managing Events | 3 |
| 104-156 | Social Media Marketing | 2 |
| 196-162 | Team Building: Motivation Tactics | 1 |
| Credits | 17 | |
| Semester 2 | ||
| 103-134 | Intro to InDesign & Layout | 1 |
| 106-142 | Customer Service Essentials | 1 |
| 196-193 | Human Resource Management | 3 |
| 101-111 | Accounting I | 4 |
| 106-127 | Administrative Office Communications | 3 |
| 196-140 | Supervision: Control Process and Leadership Skills | 1 |
| Credits | 13 | |
| Total Credits | 30 | |
General Education Courses Within Program
| Code | Title | Credits |
|---|---|---|
| 801-136 | English Composition 1 | 3 |